Something Is Wrong with Technorati
When I first started researching company blogging for a former employer, Technorati was mentioned in almost every reference article. Now, their service gives me error screens regularly. Another one of my blogs will not claim in their system, and their support system is a joke. The forum is filled with users having the same trouble as I am and my help ticket came back with a canned response that basically said my blog will not claim.
Yeah, I know that. What’s my recourse?
Of course we all know that their authority figures are murky and unreliable, but I like numbers and measurable improvements. I still want to play. They just don’t seem to want me.
Since Technorati is free, this may be a case of you get what you pay for. While I can sympathize with the hardships of organizing the blogging world, in this day and age, technology that doesn’t meet user expectations quickly fall by the wayside.
Should I still pursue this issue or is Technorati no longer relevant? Any suggestions and opinions would be greatly appreciated.
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Personally, I check Technorati less and less, both as a blogger and as a blog reader. The problems simply don’t seem to be worth the extra effort.
However, I still make sure I claim each new blog, etc. Why? Becuase they were the top of the heap and it’s always possible they’ll regain the throne. besides, I haven’t found any alternatives that I enjoy.
I’ve also had my share of problems with Technorati. I guess I’m a bit more philosophical about stuff like this - use it as far as it’s of benefit, try and work around the limitations, and move on if you can’t. As you say, at the end of the day, they don’t owe you anything, just like you don’t owe your readers anything as such. Of course, if you don’t give them what they want, they won’t come around anymore…it’s a supply and demand thing.
Thanks for your feedback. You’re both right. As long as I still place value in Technorati’s service, I need to deal with their bugs. I’ve put in another request for help from them.
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I think Technorati is fadding away and will soon be just part of blog history - unless they get it together quickly and start addressing their bugs.